Customer Testimonials

While thensales staff was excellent, the customer service department was not. Purchased a 2026 trail boss that was missing the factory floor mats. After several calls finally was told they were in. We drove over an hour to get there only to find all they had were the rear mats. We were told they would take care of it. After 1 month, we were told they were at the dealership. We asked if they could ship them so we would not have to make the drive again, only to be told no we had to come pick them up because someone had ... Read More

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DealerRater - Apr 1, 2026

While thensales staff was excellent, the customer service department was not. Purchased a 2026 trail boss that was missing the factory floor mats. After several calls finally was told they were in. We drove over an hour to get there only to find all they had were the rear mats. We were told they would take care of it. After 1 month, we were told they were at the dealership. We asked if they could ship them so we would not have to make the drive again, only to be told no we had to come pick them up because someone had to pay for them. We have the window sticker that shows the rubberized floor mats should have been included with the purchase.

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After talking to a salesman and sales manager one evening we decided to try another dealer out. On the way the salesman called and said they lowered the price of the vehicle we were interested in by a few thousand dollars so we text him back and asked what the payments would be and he said $450 monthly so we went back and sat down to start the buying process. He then said that the price was $5000 more than he told us and the payments would be $555. I even have a text from him with quote. He said he had it ... Read More

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DealerRater - Jul 27, 2024

After talking to a salesman and sales manager one evening we decided to try another dealer out. On the way the salesman called and said they lowered the price of the vehicle we were interested in by a few thousand dollars so we text him back and asked what the payments would be and he said $450 monthly so we went back and sat down to start the buying process. He then said that the price was $5000 more than he told us and the payments would be $555. I even have a text from him with quote. He said he had it mixed up with another car. Needless to say we walked out. What a scam they were trying to pull

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The service desk staff are always so nice.

Love our Jeep Renegade we traded for.

Very friendly staff. Good experience

On time with my appointment and experienced staff. Thank you

Everyone was friendly and helpful and I got to leave with my new car that I absolutely love!

Shayne Hardman was a very knowledgeable sale person. He really was very helpful.

Great deal. I recommend Shayne Harman if you need a new Chevy

I had a wonderful experience and everyone was very friendly

The young lady that handled my visit was wonderful. I couldn't ask for better service

Best place in the world to buy a car!

Kevin and the team helped me to get the car I wanted and a payment that worked for me! They were so wonderful, with great customer service and very knowledgeable staff.

This is my third vehicle purchase from Kevin Offenberger and second from McClinton Chevrolet. Exceptional customer service, and professional salesmanship every time. I found my purchase on the website and continued from there. Thank you McClinton Team!

Good diagnostic work and satisfactory repairs were performed

Quick, easy, comfortable, honest, and amazing time! Dave and everyone provided us with everything necessary to decide to make a purchase. The manager was funny and I truly recommend McClinton Chevrolet!

Good people to deal with they made it easy to buy a truck

Service was as promised

Fast service and friendly employees!

Great staff very helpful and courteous and they are willing to work with you. They are very honest and straightforward also explain everything in detail. Thanks Kevin O for your help and support.

Wonderful dealership, very professional staff. Tim Flores my salesman was especially helpful through the entire process. From first contact he remained hands on throughout the process. I told him I wanted to buy the car and the deal was done same day from another state. He even went the entra mile to research flights and provided info on eateries in the area. We drove from Michigan to purchase my vehicle that he post on FB Market Place. If you're looking for a car Tim Flores is your guy and the staff at McClinton Chevy are your crew.

Awesome place love my new truck thank you guys

Great overall experience! Easy to deal with!!

Did a good job with most of the work, but completely forgot to repalcr the wiper blades that i paid for. I was told they will make it right.

Service was completed in a timely manner.

Great professional service!

Was very please with the service and how friendly the staff was and very helpful. I enjoyed working with your staff

Kevin Offenburger did an awesome job! We had some items we needed help with and he went out of his way to help us! All the staff at McClinton's were great! Keep up the good work!

This is going to be a bit of a different review, because it was a rather unique experience. But I wanted to post this review because of the experience I had, and how McClinton handled the whole situation. First, my wife and I did actually purchase a used F-150 from them. We test drove it, it felt great, and the price seemed fair compared to Kelly Blue Book. The buying experience itself was among the best I've had in my years of buying vehicles. Our salesman Matt, and loan officer Deanna, were both excellent. Not pushy at all, all ... Read More

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Google - Oct 17, 2023

This is going to be a bit of a different review, because it was a rather unique experience. But I wanted to post this review because of the experience I had, and how McClinton handled the whole situation. First, my wife and I did actually purchase a used F-150 from them. We test drove it, it felt great, and the price seemed fair compared to Kelly Blue Book. The buying experience itself was among the best I've had in my years of buying vehicles. Our salesman Matt, and loan officer Deanna, were both excellent. Not pushy at all, all terms were presented in a very clear and easy to understand way, and I never felt pressured to accept anything that we didn't want. Unfortunately, this is where things went south. And I must stress, I really don't think anyone was at fault, it's just one of those things that happen. The Carfax stated that the truck has been in a minor accident with minimal damage. That wasn't the dealership stating it, that was from Carfax. Sadly, I think that may have been understated by whoever did the accident report on the vehicle. On our way to my in-laws to show them our new truck, the transmission stopped shifting before we even made it there. It was actually about 10 mins after we left. The truck was still drivable, it was an intermittent electrical issue that came and went, but that also prevented it from starting for a while after we shut it off. It may have been unrelated to the damage, a technical issue with those trucks, who knows. But obviously not what we were expecting. We purchased the truck on a Saturday and the dealership was already closed when we returned. However, I had Matt's phone number so I texted asking what we should do with it, and he immediately called, told us where to park it and where to leave the keys. Of course at this point my wife and I are incredibly stressed. But they said they'd get it looked at and make the repairs. They were quick to provide an initial diagnosis of it being the PCM (the main computer that controls the power train). However, they aren't a Ford dealership so it had to be taken to Ford to have it programmed by them. Matt was in communication with us the whole time offering updates. And when I'd get impatient and text for an update, he'd always respond with any info he had. Sadly, the PCM did not fix the issue, Ford said it would require additional parts. At that point, I felt like because it was an electrical issue, that they might be fishing for an answer as electrical gremlins can be incredibly hard to track down. Not that I think they were trying to put a bandaid on it, just that I didn't trust the type of issue it was having. So at this point, I requested that they take the truck back. And to my surprise, they were incredibly understanding and didn't fight me at all on the issue. When we went in to sign the paperwork canceling the loan, they were very gracious, and encouraged us to come back. Based on my experiences with other dealerships, that could have gone much worse. The last point I want to share is our dealership experience after McClinton. So far, we've only gone to one, Toothman and Sowers Ford in Fairmont. I've been to Ford dealerships before, and this one was no exception to my expectations. The salesman was incredibly pushy. And per their "gatekeeper" tactic of the loan officer sitting behind a tall desk that only the salesman gets to talk to, we'd sit at the salesmans desk while he would run back and forth hand writing numbers on a sheet of paper, hoping we'd take the monthly payment. They don't go through all the various stuff like an extended warranty, gap insurance, etc. They just throw everything on, write a payment on a sheet of paper, and have the salesman try to sell you on that number. I mean this when I say we felt dirty by the time we left. We didn't buy from them for that reason. To have such a contrasting experience between those two dealerships, I felt warranted sharing what we went through, but also how it was handled, and what the alternatives are. We'd definitely do business with McClinton again.

Quick and friendly service

My husband and I purchased a new Tahoe from McClinton Chevrolet. What a wonderful experience we had. Kevin and Ross are wonderful to deal with. They made it painless. I’m so happy with our Tahoe. Thank you guys. I will recommend you to my family and friends .

Wonderful experience

This was by far the best car buying experience I have ever had. Shayne Harman was fantastic! Very helpful and informative. Everyone we interacted with at McClinton was great. They were all friendly, easy going, and didn't pressure you into anything. I have already told a lot of people if they are in the market for a new car, that McClinton is where they need to go. I will definitely be returning to them for any future car purchases! I love my new Trax, thanks guys!

Chace Robert’s was able to get the water out of my tail light and get my blinker working again. 10/10 recommend him.

Good negotiations, good product

Staff was very professional. The oil change was fast

When my vehicle was brought back to me, things weren't working properly.

David Bomer was a great to deal with. Great experience

Great group of people. No hassle from salesman. Everything was agreed on and put in writing. I was treated with respect and courtesy. I enjoyed my visit and will purchase from them again in the future.

I had a wonderful experience! I purchased a used VW Tiguan that is in great shape! They fixed and cleaned it up so it looks brand new! They also have more than a fair amount in my trade. Highly recommend them and use Kevin O!!

I scheduled the appointment online, I received a confirmation email. I received a reminder email, I went to the appointment, sat in the waiting room while they provided the service. The waiting room was comfortable, Staff was friendly and didn't take an unreasonable amount of time. Getting the cars oil changed is not something I look forward to but they make it painless.

They were very curious and kept you completely informed at all times. They even allowed to wait in their waiting room with many accommodations for each individual. Just a Awesome experience

Best dealership in this area,with a very knowledgeable service department

Quick and efficient

My truck wouldn't start on a Sunday. Had it jumped and left at service dept lot. Called first thing Monday and even though Monday are busy they fixed the problem that day. Much appreciated the fast service

Mcclinton is the go to for all my automotive needs 😁

Always prompt and efficient, I love their professional approach to the customers.

Buick encore

😊

They worked hard to find the car that I wanted. As everyone knows finding a new car right now is a difficult and long process. The whole McClinton team did a wonderful job.

Always go out of their way to take care of me and my family. Very fair and transparent!

Matt was awesome! I couldnt decide between 2 vehicles and he helped losting pros and cons of each and asked what i liked about each of them and it helped me make a decision.

Polite people. Well informed.

10/10 recommend McClinton Chevy and dealing with Kevin Offenberger!

Great shop! Took me home and came and got me when my car was ready. And they fixed it! Friendly people also.

Quick to schedule to make it in without having to wait a month and quick service day of appointment

Everyone is always so nice and helpful.

Very quick service and polite staff.

quick service

Quick and easy to Deal with

I had an oil change scheduled. They were on time and I was out 50 mins later.

No behind your back whispering and running around to talk to 'my boss' here. Straight forward and HONEST people whi want to help you. Quite possibly the best car buying experience I have had.

Saw vehicle online. Sent them a down payment to hold the car as I’m from out of town. They had everything ready for me when I arrived. I was in and out in an hour. Unheard of. And everyone was super.

Transmission programming done here at McClintons on my Suburban. First class service and quick. Mickey went the extra mile. Very happy with it.

Good

The best auto dealership I have every had the pleasure of working with. Very helpful

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Bought my first car from Matt over the weekend and the experience was great! I wasn’t shown anything outside of my budget and he was open and honest with all of questions. I didn’t feel pressured like some other places made me feel. I would recommend!

It’s was a very easy and pleasant experience. My salesman Shayne H. was very polite and knowledgeable, he made the process go very smoothly.

From my experience, when I went in to get the service check up done, the service dept. was very honest and up front with everything. They did a very good job, and my vehicle was done in a timely manner. It may have taken an hour, but they said that it would be done around an hour.

Nothing but good things to say about McClinton. Very smooth process, and Shayne is second to none when it comes to salesmen!

I have had a dream car buying experience thus far. Matt Lutz was my salesman and David West was the used car manager and Deanna Hilliard was the finance manager. They all did a superb job of making my purchase as smooth a process as possible. I've never purchased at McClinton before but I'll definitely do it all over again if I need another vehicle.

Dealing with the staff at McClinton was the best ever experience I’ve had at any other dealership in the area. Staff was friendly, Kevin O was knowledgeable on the vehicle he sold me. Was in and out with my new vehicle very quickly. Thank You Kevin and McClinton Chevrolet.

Kevin is amazing!!!!! Everything was great, easy and perfect!!!!

12 out of 5 stars ⭐️ Hands down the best customer service in Parkersburg 😃✨ The shop lead, Alvin went above and beyond to fix my car 🚗💨 He ended up saving me around $1,000+ from a different problem that State Farm wouldn’t cover 💰🙌 All around the team at McClinton exceeded my expectations (more than once) and gave my car more attention than what is normally expected 🏆🤩

This is our second purchase at Mclinton Mitsubishi. If you are in the market for a new or used car see Tim Flores. Thanks Tim.

Shayne is the best!!!

Shayne Harman is the absolute best salesman you could ask for. Knows just about everything you need to know and more! He’s very kind and tries his hardest to get you the best deal around. We’ve bought two of our vehicles from him in the last two years.

Shayne made the buying process easy and unnerving. He was very friendly, personable, professional and knowledgeable. I strongly recommend McClinton Chevrolet.

Very helpful, knowledgeable folks here at McClintock. Thank you all, especially Tim Florres

Ben made the purchase of our 2023 Mitsubishi Outlander seamless! Wonderful bunch of people to work with. Thank you all, Richards Famiky.

Great business and salesman

Professional personable and work completed in ample time

On time and thorough

Salesman was excellent & very helpful . Took his time showing the car. And after our purchase, again he helped show & make sure we were comfortable with the car before we left.

Very nice sales folks, knowledgeable and not high pressure.

I had a wonderful experience with McClinton Mitsubishi! Tim Flores went above and beyond to ease the purchase. This was the fastest I’ve ever experienced buying a car. Highly recommend!!

The sales team at McClinton really know their business. Great communication from beginning to end. If you are in need of a car, or truck, this is there place!